App – Data Privacy Policy

August Brötje GmbH respects the fact that protection of your personal data is important to you. We have prepared this privacy policy to let you know what types of personal information we collect about you through our apps and how your personal information is managed and used.

1. Name and address of the responsible entity

The responsible entity as defined in the DSGVO (the General Data Protection Regulation) and other national data protection laws of the member states and other data protection regulations is:

August Brötje GmbH 
August-Brötje-Str. 17
D 26180 Rastede

Phone: +49 (4402) 80 0
Fax: +49 (4402) 80 583 
Email: info@broetje.de
Website: www.broetje.de

August Brötje GmbH is part of the BDR Thermea Group (https://www.bdrthermeagroup.com)

2. Data privacy officer

August Brötje GmbH
Data privacy officer
August-Brötje-Str. 17
D 26180 Rastede
Germany

Email: datenschutz@broetje.de

3. Application

The apps we currently use are designed to minimize data. In terms of statistically evaluating app use, we only collect information related to when and how often the apps are started, used, closed and updated. This information is only collected as a stand-alone, unlinked event, and the data is evaluated without any personal reference whatsoever. This means that the fact that the app is turned on is counted, for example, but not who turned it on. To keep it anonymous, the IP addresses of the devices that use the app only flow into the evaluation in an anonymous format. Processing is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f General Data Protection Regulation. If personal data such as location information and device identification number are collected and used, then it is only because you have given your explicit permission in accordance with Art. 6 para. 1 lit. a GDPR.

However, we have no control over what data network providers and operating system manufacturers collect and store when you use the app, nor do we have any control over how long they use this information.

4. Server log files

When you access our app, we collect information using an automated system. That information consists of user identification (username), the device the user is using, the operating system and the version. This information also includes the user’s IP address, the date and time you accessed the app, the amount of data transferred and any application error messages. This collection and storage is based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR. The collected data is used exclusively in statistical evaluations for the purpose of operating, optimizing and improving the security of this app. For security reasons, however, we reserve the right to retrospectively check log data if a legitimate suspicion of unlawful use exists as based on specific evidence. This data is deleted within seven days at the latest.

5. Cookies

We occasionally use cookies in our apps to identify visitor preferences, to optimize the apps and to make them attractive to users. Making these improvements allows visitors to more easily navigate the apps and improves user-friendliness. Processing using cookies constitutes a legitimate interest in accordance with Art. 6 para. 1 lit. f EU GDPR (interest in the analysis, optimization and economic operation of our apps).

Cookies are small text files that your browser automatically creates and that are stored on your device when you visit our apps. Cookies do not damage your device and do not contain viruses. Most of the cookies we use and which are referred to as “session cookies, “are deleted after the end of the browser session. Other cookies, referred to as “persistent or cross-session cookies,” remain on your device and allow us to recognize your device the next time you visit one of our apps. These files may allow you to see information on the page that is specifically tailored to your interests.

You can set your browser or device to notify you when cookies are placed on your device so that the use of cookies is transparent to you. If you completely exclude the use of cookies, you may not be able to use certain features on our apps. 

6. Access to systems at the terminal device

The purpose of using technically necessary accesses to data on the terminal device is to enable or simplify app usage. The user data collected by technically necessary accesses to data of the terminal are not used to create user profiles. Anonymous data is statistically analyzed for the sole purpose of improving app  quality and its contents. Anonymous evaluations tell us how the app is used to help us continuously optimize it. Our legitimate interest in processing  personal data pursuant to Art. 6 para. 1 lit. f DS-GMO is for the above-stated purposes. After completing the session and logging out of the app, the data collected on our server will be deleted unless the user himself has caused the data to be permanently stored. The user can delete this permanently stored content at any time. You may not be able to fully utilize all the features on a particular app if certain accesses to your device’s data are disabled. You can prohibit access to your systems, restrict access to certain content, or set your device to notify you when certain content is accessed.

Internet connection

You need an existing Internet connection to use our app or to access our online spare parts catalog.

Files (pictures, videos, documents, etc.)

We need access to your files or storage. Access is provided so that in addition to accessing individual information regarding spare parts, item numbers, prices, pictures and drawings, you can also find other documentation such as downloading installation instructions.

7. Sending the memo via e-mail

If you use the function “Send memo by email,” the data you have entered (your company, your name and your e-mail address) will be processed exclusively for sending your memo to yourself or to a person of your choice. Please note that in the case of sending the memo to another person, you agree in advance to data input (name, company, email address) from the latter. Your personal data is processed based on legitimate interest in accordance with Article 6 (1) (f) EU DS-BER) in order to expand and improve service to our app users. We do not pass your data onto third parties. Your data is deleted after the memo is sent.

8. Google Analytics

This application uses Google Analytics functions. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland. Google Analytics uses cookies. These are text files that are stored on your smartphone that allow the way you use the app to be analyzed. 
Google Analytics cookies are stored on pursuant to Art. 6 para. 1 lit. f EU GDPR. The application operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. Deleting user and event data takes place automatically after 14 months.

IP anonymization

We have activated the IP anonymization function in this application. Prior to transmission to the United States, Google will truncate your IP address within member states of the European Union or other parties who are part of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and then shortened there. Google will use this information on behalf of the operator of this app to evaluate how you use it, to compile reports on the app’s activities and to provide other services related to app and Internet usage to the operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other data that Google provides.

Browser plugin/opposition to data collection

You can prevent cookies from being stored by activating the proper setting on your browser software; however, we would like to point out that in this case you may not be able to fully use all the app’s functions. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the application (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, especially for browsers on mobile devices, you can click on this Link to prevent Google Analytics from collecting data. An opt-out cookie will be set that prevents your data from being collected when you visit this app in the future. The opt-out cookie is only valid in this browser and only for our app and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

For more information on how to handle user data on Google Analytics, please see the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en
Google is also certified under the Privacy Shield Agreement and under this agreement, guarantees that it will abide by the European data privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Order processing

We have entered into an agreement with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This application uses the “demographic features” feature of Google Analytics. As a result, reports can be created that contain statements about the age, gender and interests of app visitors. These data are from interest-based advertising from Google and from third-party visitor data. This data cannot be attributed or assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the “Opposition to data collection” section.

9. Third-party content and services

Based on the legitimate interest of the provider, it may happen that within this online offer, links to other providers that complement our offer might be included. When accessing websites referred to in this app, you may again be asked for information such as name, IP address, browser properties, etc. This privacy policy does not govern how third parties collect, transfer or handle  personal data. In this context, please note the special privacy statements for individual third-party providers and service providers whose links we include in our app.

10. Your rights

Upon written request, we will inform you in accordance with Article 15 EU GDPR and according to our legal obligation (article 12 EU DS-GVO) whether and which of your personal data we process/store. In addition, you have the right to correct erroneous data in accordance with Art. 16 EU GDPR, data transferability in accordance with Art. 20 EU GDPR, block and delete your personal data pursuant to Art. 17 EU GDPR—as long as doing so does not conflict with statutory retention requirements—and the right to restrict processing in accordance with Art. 18 EU GDPR. In addition, you have the right to contact the competent supervisory authority under Art. 77 EU GDPR.

In addition, you have the right to object in accordance with Art. 21 EU GDPR.

If you have the right to rectify, delete or restrict the processing to us, we will notify all recipients to whom your personal data has been disclosed of such rectification or deletion of the data or restriction of processing, unless it proves to be impossible to do or is associated with a disproportionate effort. According to Art. 19 EU GDPR, you have the right to ask us to inform you about these recipients.

Naturally, at any time, in accordance with Art. 7 (3) EU GDPR, you have the option of revoking your consent to us for the future. To do this, please contact the contact address below.

If you have any questions regarding how your personal data is processed, please contact our data protection officer, who will also be available to you in case of any requests regarding information, suggestions or complaints.

Data Protection Officer for
August Brötje GmbH

August-Brötje-Straße 17
D 26180 Rastede
Email: datenschutz@broetje.de 

11. Changes to our privacy policy

We reserve the right to make changes at any time to ensure that our privacy policy always complies with current legal requirements. This also applies in the event that the privacy policy has to be adapted due to new or revised services. The new privacy policy will then take effect on your next visit to our app.

Last updated: March 2019